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Expert Support Available

We're here to help with expert support, guidance, and answers to all your A1c testing questions.

📞 Expert Support
Expert Support
Certified diabetes educators and lab professionals available 24/7
1-888-872-2443
⚡ Fast Response
Fast Response
Email responses within 24 hours, phone support available immediately
Always here to help
🇺🇸 USA Based
USA Based Team
All support provided by our dedicated US-based team in Georgia
Local expertise you can trust

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Get in Touch

Contact Information

📞
Phone Support

1-888-872-2443

24 hour Support
✉️
Email Support

support@dtilaboratories.com

We respond within 24 hours
📍
Mailing Address

DTI Laboratories
PO Box 1954
Thomasville, GA 31799-1954
USA

🔒
Secure Results

Access Your Test Results

Secure online portal for results

Send Us a Message

Our Commitment to Support

<24h
Email Response Time
25+
Years of Experience
100%
USA Based Support
CDE
Certified Diabetes Educators

Common Questions

❓
How long does it take to get results?

Most test results are available within 24 to 48 hrs after we receive your sample at our laboratory.

📦
How do I track my kit order?

Once your order ships, you'll receive a tracking number via email. You can also call us at 1-888-872-2443 for order status updates.

🩸
What if I have trouble with sample collection?

Our team is here to help! Call us immediately if you have any issues with sample collection, and we'll guide you through the process.

💳
Do you accept HSA/FSA payments?

Yes! AccuBase A1c test kits are HSA and FSA eligible. Contact us if you need assistance with payment processing.

Need Help Right Now?

Our expert support team is standing by to help with any questions about A1c testing, sample collection, or results interpretation.

Call 1-888-872-2443 Email Support

Available 24/7 for urgent questions and technical support